Shangri-La Singapore: Where Luxury Meets Serenity

When it comes to luxury accommodation, the Shangri-La brand is one that is synonymous with excellence. And the Shangri-La Singapore, located in the heart of the city-state’s bustling Orchard Road, does not disappoint. Boasting 792 elegant guest rooms and suites, as well as a variety of restaurants and leisure facilities, this hotel offers everything you could possibly need for a memorable stay in Singapore. Whether you’re traveling for business or pleasure, the Shangri-La Singapore is a luxurious haven that’s sure to exceed your expectations.

History of Shangri-La Singapore

Shangri-La Hotels and Resorts was founded in 1971 by tycoon Robert Kuok, with its first hotel opening in Singapore. The name is inspired by the mythical place described in the 1933 novel, Lost Horizon. In the 50 years since its inception, the company has expanded to over 100 hotels and resorts, with four different brands across different market segments. Shangri-La has also become known for its guest loyalty program, Golden Circle, and its commitment to sustainability and social responsibility.

Atmosphere and Service at Shangri-La Singapore

The atmosphere and service at Shangri-La Singapore are unparalleled. Set amidst beautiful tropical gardens, guests are greeted with warm hospitality and exceptional service. The hotel provides a diverse social scene, including unparalleled culinary experiences, family facilities, and luxurious indulgence. The hotel has received numerous awards and recognitions for its exceptional service, including the ASEAN Green Hotel Award Certificate, the TripAdvisor Travellers Choice Awards Best of the Best, and the Forbes Travel Guide 4-star rating. With its stunning lobby oasis and world-class amenities, Shangri-La Singapore is the perfect destination for a luxurious and unforgettable stay. 

Shangri-La Singapore

Decor and Layout

The decor and layout of Shangri-La Singapore incorporate a modernized garden concept while respecting Southeast Asian culture. The lobby features a massive green wall made of black basalt rock and various South Eastern Asian plants, providing a characteristic element to the space. The guest rooms are designed to provide relaxation, with a Zen-style aesthetic. Materials from all over Asia, such as rattan, black lacquer, and Chinese traditional furniture, were used to express Singaporean culture. The colour scheme is chic, simple, and balanced, with cream, beige, and black contrasted against fresh green elements.

Room types at Shangri-La Singapore

Tower Wing Deluxe

Sleeps 3, Bed Type: King(s) or single(s)  Private bathroom, Separate Bath, Separate Shower, Television, Satellite television, Minibar, Air conditioning.

Tower Deluxe Family

Sleeps 3, Bed Type: Double(s)  Private bathroom, Separate Bath, Separate Shower, Television, Satellite television, In Room Movies, Minibar.

Tower Horizon Club Deluxe

Sleeps 2, Bed Type: King(s) or single(s) and rollaway  Private bathroom, Separate Shower, Television, Satellite television, Ceiling fan, Minibar, Air conditioning.

Tower Wing Horizon Club Jnr Suite

Sleeps 3, Bed Type.

Valley Wing Deluxe

Sleeps 3, Bed Type: King(s) or single(s) and rollaway  Private bathroom, Separate Bath, Separate Shower, Television, Satellite television, Minibar, Air conditioning

Valley Wing One-bedroom Suite

Sleeps 3, Bed Type.

Garden Wing Deluxe Pool View

Sleeps 4, Bed Type: King(s) or single(s) and rollaway  Private bathroom, Separate Bath, Separate Shower, Television, Satellite television, Balcony/Lanai/Terrace, Minibar, Air conditioning.

Garden Wing Deluxe City View

Sleeps 4, Bed Type: King(s) or single(s) and rollaway  Private bathroom, Separate Bath, Separate Shower, Television, Satellite television, Balcony/Lanai/Terrace, Minibar, Air conditioning.

Amenities and Facilities at Shangri-La Singapore

Languages Spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Tamil


  • Wheelchair accessible

Internet Access

  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, Ways to Relax

  • Fitness centre
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Yoga room
Shangri-La Singapore

Cleanliness and Safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitiser
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, Drinking, and Snacking

  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and Conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in the business centre

For the Kids

  • Babysitting service
  • Family room
  • Kids Club
  • Kids meal
  • Playground
  • Swimming pool [kids]


  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting Around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and Dining at Shangri-La Singapore

  • Asian
  • Continental
  • Vegetarian
  • Gluten-free

Some Helpful Facts


  • Check-in from03:00 PM
  • Check-out until12:00 PM

Getting Around

  • Airport transfer fee250 SGD
  • Distance from city center5. Km
  • Travel time to airport (minutes)30


  • Breakfast charge (unless included in room price)51 SGD
  • Daily Internet/Wi-Fi fee0 USD

The Property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants7
  • Number of rooms792
  • Room voltage230
  • Year property opened1971
  • Most recent renovation2017


  • Daily parking fee0 SGD

Shangri-La Singapore

FAQs about Shangri-La Singapore

Does Shangri-La Singapore Provide Airport Transfer?

The Shangri-La Singapore does offer airport transfer services for their guests. There are multiple options for airport transfers including private limousines, hotel shuttles, and taxis. The hotel shuttle costs $9 per person, while the private limousines require advanced bookings at varying rates. Additionally, taxis are readily available at the taxi stands at the Arrival levels of each terminal, with an estimated cost of $18-38 and a travel time of approximately 30 minutes. Guests are advised to make their transfer arrangements in advance for a hassle-free arrival and departure.

Does Shangri-La Singapore have a Fitness Center?

Shangri-La Singapore offers a fully-equipped fitness facility and a state-of-the-art gymnasium for its in-house guests and Health Club members. The Health Club also provides male and female changing rooms with sauna steam rooms, hot whirlpool baths, and relaxation areas. In addition, members can enjoy outdoor pool facilities, including a children’s play pool and graceful fountains, as well as two flood-lit tennis courts with artificial grass. Certified trainers are available to provide personal training sessions upon request.

What Steps does Shangri-La Singapore take in Terms of Hygiene, Safety, and Cleanliness?

Shangri-La Singapore has implemented enhanced hygiene protocols to ensure the safety and cleanliness of all guests. They use medical-grade sanitisers and disinfectants approved by the Environmental Protection Agency and increase their cleaning frequency of high-touch surfaces and air filters. They also promote physical distancing and safe dining practices. In addition, their staff is equipped with personal protective equipment. These measures are part of their Shangri-La Cares Commitment, which prioritizes the health and well-being of all guests and colleagues.

What Bars are in Close Proximity to Shangri-La Singapore?

There are a variety of bars in close proximity to the Shangri-La Singapore Hotel. Yelp reviews recommend bars such as The Other Room and Astor Bar for their impressive cocktail menus. However, some bars should be avoided, including a self-proclaimed Irish Pub with poor food and music. Tripadvisor also highlights a variety of restaurants nearby, ranging from international to local cuisines, perfect for satisfying one’s appetite after a night out.

What Points of Interest are Close to Shangri-La Singapore that are within Walking Distance?

There are several points of interest that are within walking distance from Shangri-La Singapore. Suntec City, home to the largest fountain in the world, the Fountain of Wealth, is a must-visit spot. National Orchid Garden, located within Singapore Botanic Garden, displays a wide variety of exclusive orchids. For those interested in shopping, there are several options including Liat Towers and Far East Plaza. The famous Orchard Road is also nearby where one can indulge in a shopping spree.

How many Floors does Shangri-La Singapore have?

Shangri-La Singapore consists of three wings: the Tower Wing, Tropical Garden Wing, and Exclusive Valley Wing. The hotel has 750 luxury guestrooms and suites, 127 serviced apartments, and 55 luxury residences consisting of 4-storey villas. The number of floors varies depending on the wing. The Tower Wing has 17 floors, while the Tropical Garden Wing has 8 floors. The Exclusive Valley Wing has 12 floors and features deluxe rooms with private butlers and a separate driveway and lobby. Overall, the hotel is set on 15 acres of lush gardens, waterfalls, and ponds.

What Famous Shopping Places are nearby Shangri-La Singapore?

Shangri-La Singapore is located in the heart of the city, making it a prime location for shopping enthusiasts. Guests can visit Orchard Road and its numerous shopping malls like ION Orchard, Takashimaya, and Paragon. For a more unique shopping experience, guests can visit Tanglin Shopping Centre for antique and heritage stores, or Dempsey Hill for boutique stores and art galleries. For those looking for bargains, Mustafa Centre is a 24-hour shopping complex that offers everything from electronics to groceries at affordable prices.

What Popular Natural Sightseeing Attractions are near Shangri-La Singapore?

Shangri-La Singapore Hotel is located on Orchard Road in Singapore and is a high-class luxury hotel. When visiting Shangri-La Singapore, tourists should consider exploring the nearby natural sightseeing attractions. Recommended destinations include the National Orchid Garden, which boasts exclusive orchids, and Napa Lake, a seasonal alpine lake in northwestern Shangri-La County. Visitors can also marvel at the beautiful Meili Snow Mountain, a virgin peak that has yet to be summited and enjoy the autumn scenery at Pudacuo in Shangri-La.


In conclusion, Shangri-La Hotels & Resorts stands as a leading luxury hotel ownership and hospitality management company in Asia and beyond. Its success is attributed to its brand philosophy and identity, which is deeply rooted in Asian culture and values. Shangri-La’s brand architecture encompasses one corporate brand and four sub-brands, each catering to different target customers and price points. Shangri-La Singapore, for example, offers a world-class service experience amidst lush greenery, with award-winning gourmet restaurants and family facilities. The brand continues to expand, with new hotels under development across Asia and the world.

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